Loyalty Points FAQ

Is there a validity period for the redeemed discount code?
Yes. Discount codes expire after a period of 6 months from the date of redemption
Is there a validity period for the loyalty points?

Yes. Loyalty points expire after a period of inactivity of 6 months. Inactivity is defined as a period where no points are earned or redeemed.

How can I get Loyalty Points for my birthday?

Enter your birthday at least 30 days before the actual birthday. The points will be credited on the birthday to your account. This can be made use of only once in a year.

Can I reverse Loyalty Points that I redeemed?

Unfortunately we will not be able to reverse Loyalty Points that have been redeemed. Kindly check the different tiers of redemption and the corresponding discounts before redeeming your points.

Where can I view/redeem Loyalty Points?

Once you are logged in to your account at www.Sukham Handmade.com, click on the “Loyalty Points” button at the bottom left. If you are on your cell phone, click on the black button showing a gift box at bottom left. This will open up a widget that contains more details on your accrued Loyalty Points as well as ways to earn more points and rewards that can be redeemed.

How can I earn Loyalty Points?

You need to first create an account on www.sukhamhandmade.com with your email id. Once logged in, you earn Loyalty Points for purchases, social media actions and referrals as shown in the graphic above.

PS: Kindly create and login to your account before placing the order so that the Loyalty Points are credited to you when you make a purchase. It should typically take less than 24 hours for the points to be reflected in your account.

If you do not create an account or login to your account Loyalty Points will not be credited. This is standard practice across all e-commerce sites, so please be aware of it

Products FAQ

Can I use Kumkumadhi during daytime?

No, the presence of Saffron in Kumkumadhi thailam attracts tan and hence its recommended to use at nights ONLY.

Can Vapour rub be used for babies?

Yes, can be applied over chest, mildly over forehead. Can also be used for steam.

What are the serums available for face?

Face serum, Anti acne serum, Under eye serum, Spot correction serum ,Skin glow serum, Skin Firmig serum.

I have scalp psoriasis. Any shampoo?

Yes, Shampoo conditioner bars.  The Borage oil, treats scalp psoriasis and cleanses, keeps the scalp clean, itch free.

I am having a frizzy hair. Which shampoo is recommended?

Shampoo conditioner. Fixes the dry and frizz along with cleansing, and gets a silky soft hair.

What soap do you recommend for dull and dry skin?

Redwine soap. Also acts as an anti aging soap. Suits for dull skin, cleans the skin, and hydrates to skin to get a glowing skin.

Do I need to apply moisturiser after Mosquito repellent cream?

No you need not. Mosquito repellent cream itself acts as a moisturiser for the skin as it has Cold pressed Coconut and Almond oil.

Can the Mosquito repellent cream be used on babies?

Yes, for the babies above 3 months of age.

I have pigmented lips. What is the recommended routine?

Apply Lipbalm daily- twice. Repeat as you feel as required.  Lip scrub for removing the dead skin, weekly once.

What can I use for Tan removal?

Detan pack and Detan soap will help you to remove the Tan. Detan soap is safe for kids as well.

Does Kumkumadhi pack work for all skin types?

Yes, it does work for all skin types.

For lice in head, any specific product?

Yes Anti lice hair oil. Apply over scalp and head, and leave overnight. Wash off the next morning with paraben free shampoo.

I have hair fall, dandruff and thinning, which products do you recommend?

Hair oil, Hair mask and shampoo bar

Can I use the hair oil for kids?

Yes, please mix coconut oil (2 portions) and use.

How can I use hair oil?

Mix 1-2 portions of coconut oil and the oil is ready to use. Can be used for daily application, overnight usage and washing off with a paraben free shampoo.

I am having greys, how safe is your hair colour?

Hair colour is 100% natural & safe. But depending on intensity of Hair, it may take 2-3 applications initially to get the colour. Post that monthly once is fine. Gives you dark brown to black colour.

Any cream for moisturising the feet?

If you are having cracks in heels, Foot heel crack cream will help. For general moisturising, Body butter is fine.

Which cream can I use for face as a moisturiser?
  • If you have a normal to oily skin – Face serum. Hydrates and keeps the moisture in balance.
  • For normal to dry skin – Kumkumadhi thailam.

Using a Face toner before serum / Kumkumadhi thailam enhances the skin’s moisturising and illuminates the skin.

For Eczema which soap can I use?

Baby massage oil followed up by Baby soap or Baby soap followed by Body butter. This combination works better for Extreme dry skin, Eczema.

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